Last updated 28 March 2001

This section should really be titled the "why don't ATM hardware manufacturers have decent Web sites" section. It's really difficult to find meaningful ATM data on the Web, and I would have thought the major players would have used the medium to show the products to best advantage.

Please excuse the somewhat negative comments that stem from this in the text below. ATM manufacturers take note: your content is none too impressive!

By the way, one of the most frequently asked questions that I receive is "how does an ATM work?". There is a (somewhat rudimentary, and US-centric) explanation at http://www.howstuffworks/atm.htm for those in need of a basic backgrounder.

ATM Manufacturers are listed in alphabetical (and no other) order.

 Banqit

Bought from Philips by Digital in the early 1990's, they operate out of Stockholm in Sweden. You can find information on the Q-CashInterior and Q-CashExterior ATM's at www.banqit.com Products are sold world wide by Compaq, subsidiaries or independant partners.

 Bull

The leader in France, Austria and Hungary (they say) and 3rd in Taiwan and the PRC, Bull have a reasonable amount of ATM information on the Web. This includes HTML spec sheets on the Ulysse, Q1420, Hector, Minicash, Q1410, Q3410 as well as the interesting CATHI ticket printer and a variety of CAT devices. Take a look at the Bull CP8 site Bull claim 15,000 units installed worldwide, by the way.

 Fujitsu ICL

Fujitsu claim 34% of the Japanese market, and sell their 7000 series ATM elsewhere as an ICL terminal. It's possible there is some information on this device at the Fujitsu Site but as it's mainly in Japanese I wouldn't hold your breath. Thanks has to go to my old comrade Doug Chalton for unlocking the secrets of the Fujitsu ICL 7000 series, and for delivering the brochures.

There is a useful site, with good graphics at www.fjicl.com describing the standalone 7010 and 7020,the 7030 drive up and 7040 walk up,and the 7031 island driveup.

 Greenlink

Here's one that's new to me: Greenlink Technologies Inc of Texas make modular ATM's (choice of dispenser and so on). The web site contains more details on the T-1000, U-1000 and C-1000 machines. As far as I can tell they sell in the US marketplace only.

Greenlink web site is at www.grnlink.com

 IBM

(See also Interbold & Diebold below) 

This is almost as sparse as NCR. There is european information, mirrored by the UK. The path to information is somewhat tortuous and a definite voyage of discovery.

I started with IBM Europe, where you can find an index to IBM 4781 and 4785 PDF brochure downloads. If you really want PDF brochures (it's cheaper to use your IBM rep to deliver them, frankly) you can also use the brochure rack which, curiously, adds PDF brochures for the 4789 through-the-wall.

Moving on, the europe server also has an index which lists the above devices but also lists the 4782 and 4783 lobby devices. Oh, and don't follow the Diebold link to www.ant.com, it doesn't work. Do, however note the interesting 5994 and 4725 CAT devices.

You can also find this index to HTML data on the individual devices at www.europe.ibm.com/finance/retail/atm/atm.html which is a little odd, as it appears to be maintained differently.

It's worth noting that the europe server directories appear to be mirrored at www.uk.ibm.com as well.

Is there any information elsewhere? I can't find it (and neither can IBM's search engine, or the major web engines. Please tell me if you find any.

 Interbold & Diebold

Interbold is the joint venture announced in 1990 between Diebold and IBM. Considering this (and that Diebold are a venerable manufacturer of ATM's having demonstrated a machine to the ABA as far back as 1967) there is very, very little Interbold information readily available on the Web. You can find the terse Diebold page at Diebold's self service page but it appears that the arrangement with IBM also makes for a vow of silence in terms of Web content. The desperate can view the press releases, if you look hard you can find useful data such as 1996 shipment data which shows 26,043 Diebold manufactured machines shipped in 1996.

Diebold also seem to be promoting their own branded Cashsource Plus machine which presumably falls outside the Interbold agreement.

You can find third-party information on Diebold at Bantel.

 Multimedia Business Machines (MBM)

Now here's an interesting one: MBM is "The first and only ATM manufacturer in SE Asia". It's in Malaysia, in fact, and is a joint venture between SIGMA S.p.A., a highly specialized italian ATM manufacturer; NO FRONTIER, a european IT company  specialized in multimedia software development for ATMs and self-service tellers; SPL Group, a worldwide trader of banking automation products, and Mayban Ventures, a member of the Maybank Group, the largest bank in Malaysia.

The products are relevant, compatible (on paper at least) and the web site intelligible. Definitely worth a look - for a flavour take a peek at their SAT 200/400 ATM.

 NCR

For one of the leading manufacturers, NCR don't actually put on much of a show on the Internet. Unlike their detailed Point of sale pages, the ATM presence from the company itself is a little sparse. There's some general information, an announcement of the new PersonaS family, some information on the Self Service Development System (SSDS). If you're desperate enough to read press releases, there's one on the new mini-ATM as well.

If you're interested in history (or, of course you own or are thinking of owning) and want to get decent overview information on previous and current NCR generations of self service terminals take a look at Bantel who have sections on the mini-ATM, 5070, 5084, 5085, 5088, 5670, 5674, 5675, 5684, 5685 and 5688 ATM's.

 Tidel

Tidel manufacture the grocery-store type of ATM that is commonly seen in the US. Their website is at www.tidel.com 

 Triton

Non-US readers may not have heard of Triton ( I hadn't before researching this topic). They manufacture mini-ATM's for the US market, and shipped 15,000 devices in 1995, or 12% of the US market share, which is not too shabby. According to the web site, they're the third largest ATM manufacturer in the US, and fifth in the world.

Specialising in off premise ATM's, they now (1999) have a new web site at www.tritonatm.com 

 Wincor Nixdorf (was Siemens Nixdorf/SNI)

The ATM division of Siemens Nixdorf was purchased by KKR and Goldman Sachs in 1999.IBM is the exclusive distributor of Wincor Nixdorf ATM's in the US and Canada.

Their website (a good one) can now be found at http://www.wincor-nixdorf.com/eng/homepage/index.html

 Others, miscellaneous and mysteries

This research has uncovered some mysteries. Unisys says nothing about ATM's, but they used to badge engineer SNI machines. Has this stopped? I can find absolutely nothing in English on Hitachi, who are a big player in Japan. Dassault, who either still do or used to sell ATM's have no visible content. One tantalising lead is SIAB, who manufacture ATM's for Olivetti, Bull and 'others', at around 7,000 units per annum. Olivetti purchased 51% of SIAB in late 1996. When I started to write this page I could find no mention of Olivetti ATM's on Olivetti web sites. I now know this was because I was looking right at the time they were setting up Olsy, the Olivetti solutions company. You can find the (very, very sketchy) information on the SST range that they've put on the web at this location.

Hmmm. I've found mention LeFebure and Omron in connection with ATM, but no evidence. There are some historical mentions of the Burroughs RT650 and RT750 ATM's and of course the Docutel but I assume all data is long gone for these. Tantalisingly (it's sad how excited I get about discovering new things these days) I found a mention of an OKI ATM when I was researching teller printers. There's a mention of a passbook printer for the AT400 ATM at the OKI site but I haven't managed to find anything further (yet).

I recently (August 1999) found mention of an ATM from BVC Technologies Inc, the BVC Micro 2001, but I can't locate a web presence for them. Can anyone help?

For general interest, read the interview with Don Wetzel, the co-patentee of the ATM here. and Phil Patton's article on the Bucklands ATM scam

Can you fill in any gaps? Are there any manufacturers that I've missed? Please, please tell me!